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Credit Union West
Routing Number: 322172153
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Financial Relief Program


We Are Always Here To Help


We are deeply committed to assisting our members and community through tough times by offering affordable  financial solutions. That's why we've created a special Financial Relief Program to help select individuals and families in the event of a crisis. If you've been financially impacted by a FEMA-declared disaster or emergency, or income disruption due to a government shutdown, you may qualify for our Financial Relief Program.

How to Qualify1


  • Must be a disaster survivor located in a FEMA’s declared disaster area, or federal worker or military personnel experiencing income disruption during a government shutdown
  • Must be a Credit Union West member
  • Assistance options are available on a case-by-case basis and you may need to provide documentation about your hardship or financial impact to qualify
  • Loan eligibility is based on approved credit (OAC)
Your financial well-being is important to us and we’re with you every step of the way. If you are in need of other financial assistance options or would like help with setting up payment arrangements, we’ve put together a team to help support you.

Financial Relief Program

for Individuals whose Income is affected

0% APR* Loan

 
Eligible members can open a new personal loan with 0% Annual Percentage Rate (APR) for up $6,000.1 A 90-day no payment option is also available.2 


Skip-A-Pay

 
 With one or more existing Credit Union West loans, eligible applicants may apply to skip their next monthly payment.3 
 
 

Loan Extension

 
If you need assistance with your Credit Union West loan or credit card that doesn't qualify for Skip-a-Pay, a loan extension may help.4 
 
 














All The Details

0% APR* loan



  • 0% APR on approved credit1
  • Up to a maximum 2 year term 
  • Up to $6,000 loan amount
  • 90 days payment free2 
  • Affordable monthly payments
 

skip-a-pay



  • Skip a payment on your existing Credit Union West Personal, Auto, RV, Boat, or Motorcycle Loans for a minimal fee3


Loan extension



  • Existing Credit Union West Business Loan, Credit Card, Credit Reserve, Home Equity Loan, HELOC, or Signature Line of Credit, may qualify for a loan extension4












Get In Touch

we're always here to help

If you are in need of other financial assistance options or would like help with setting up payment arrangements, we’re here to support you.

Call 602.631.3200 or contact us via secured messaging in Mobile & Online Banking.




Instant Answers

To qualify for the 0% APR Personal Loan, you must be a Credit Union West member in good standing and fall within one of the following criteria:

  1. Must be a disaster survivor located in a FEMA’s declared disaster area, or
  2. A U.S. federal worker or U.S. military personnel experiencing income disruption from their federal employer during a government shutdown

If you have been financially impacted in this way, contact us by calling 602.631.3200 or sending us a secured message through Mobile and Online Banking to see how we can help.

Our Skip-a-Pay option is available for existing Credit Union West Personal, Auto, RV, Boat, or Motorcycle Loans when certain qualifications are met.
 
Alternatively, if you need assistance with a credit card payment or other type of loans including HELOCs and Home Equity loans, you may qualify for an extension. See if you qualify.
Eligible members can request to skip a payment on an eligible loan or receive a loan extension as well as open a new no-interest loan.

If you are in need of additional financial assistance or would like help with setting up payment arrangements, we’ve put together a financial assistance team to support you. Please contact us by calling 602.631.3200 or sending us a secured message through Mobile and Online Banking to see how we can help.




* APR = Annual Percentage Rate

1In order to qualify, all loans and accounts must be current and in good standing at the time we receive your request, your membership account must be opened for 6 months or more, and you must be (1) a disaster survivor located in a FEMA’s declared disaster area, or (2) a U.S. federal worker or military personnel experiencing income disruption from a federal employer during a government shutdown. Certain restrictions apply. Subject to credit qualifications and performance. Annual Percentage Rate (APR) based on credit history, term and performance.  Programs subject to change without notice.

290 Days No Payment option will extend your loan by three (3) months and finance charges will accrue on unpaid principal.

3A skip a payment fee will be processed per the Credit Union’s Fee Schedule, for each skip a payment request. If you have more than one qualifying loan you may request to skip a payment on each loan. In order to skip your payment, all loans and accounts must be current and in good standing at the time we receive your request, and your loan must have opened more than 6 months ago. The deferral of loan payments pursuant to this agreement will automatically extend the loan maturity date by a corresponding period of time. Deferral of payments will reduce the portion of future payments applied to principal resulting in a larger final payment, or negative amortization. Interest will continue to accrue on your loan as it normally does. The number of skip a payments in a rolling 12-month period is limited to a maximum established by the credit union and may be subject to change. Certain restrictions apply and not all loans are eligible for this program. In some instances, it may be required that the member authorize having a credit bureau pulled for review. Subject to credit qualifications and performance. Program subject to change.

4 There is a one-time Extension processing fee for each Loan Extension per the Credit Union’s Fee Schedule; however, this fee will be waived for those who qualify for the Financial Relief Program. Processing fee will be returned to anyone not eligible to participate in this program. The deferral of loan payments pursuant to this agreement will automatically extend the loan maturity date by a corresponding period of time. Deferral of payments will reduce the portion of future payments applied to principal resulting in a larger final payment, or negative amortization. Interest will continue to accrue on your loan as it normally does. Certain restrictions apply and not all loans are eligible for this program. In some instances, it may be required that the member authorize having a credit bureau pulled for review. Program subject to change.