Find the right tools to better protect your information.
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Member Security
Security Alerts & Tips
Scammers are taking advantage of Credit Union West members, just like you. We're asking our members to be vigilant against fraudsters who claim to be from Credit Union West and ask you to share your card PIN, one-time passcodes, authentication codes, or Online Banking password. Credit Union West employees will never call or text you without your request and ask you for these.
More tips to help protect your personal and financial information:
Protect Your Information
Personal information protection is a top priority at Credit Union West. We have dedicated staff who monitor your accounts for suspicious activity and we utilize a variety of state-of-the-art fraud prevention systems.
We’ve compiled a set of tools and practices that you can utilize to further protect your information.
Resources
Monitor your information with ease.
Credit Union West Mobile App
Easily monitor account activity
Easily monitor account activity
Opt-in for credit monitoring tools in Mobile & Online Banking
TransUnion’s TrueIdentity
Free Identity Protection
Free Identity Protection
Experian’s CreditWorksSM Premium
Credit Fraud and Identity Protection
Credit Fraud and Identity Protection
MobiMoney
Credit card controls
Credit card controls
Practices
Develop secure habits.
- Monitor your account transactions for suspicious charges
- Never share login credentials, PINs, passwords, one-time passcodes, or authentication codes
- Set account alerts based on your spending habits
- Set up travel notifications before trips
- Avoid unusual looking ATMs, payment terminals, or checkouts. This may be a sign of skimmers
- Update passwords every 90 days
- Use multi-factor authentication
- Never open unsolicited emails, attachments, or links sent to you until you verify they were sent from a legitimate source
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Credit Union West
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