Services FAQs (cont.)

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Frequently Asked Questions - Services

What time does my direct deposit post on pay day?

Funds from a direct deposit will be available by the start of business on the next business day.

Is there a fee for money orders?

Please visit our current list of fees to learn more.

Where can I access tax my tax forms online?

You can access all of your tax forms in Online Banking under the "eStatements" widget.

Can I mail a check for deposit into my account?

Members have the option of mailing deposits. Please be sure to include your account number and where you would like the funds deposited to (i.e., savings, checking, loan, etc.). Please direct your mail to:

Credit Union West

PO Box 7600

Glendale, AZ 85312

When will you send my tax forms?

The 1099-INT, 1099-R and 1098 Tax forms will be mailed by January 31 of each year. The 5498-ESA is mailed by April 30 and the 5498 Tax Form will be mailed by May 31. You can also access your tax forms in Online Banking under the "eStatements" widget.